On average, it takes between 2-5 business days for your Momentum product to arrive. Simply search for Momentum Smart Thermostat on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). Tap anywhere on the screen to bring up the top and bottom bars. 4. Select the Help section on this page (top) that matches your product, and youll find specific guidelines for installation, including ideas on where to place your product for the best data capture success. Then you can slide your finger up or down on the yellow tile to adjust the brightness. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. It is important for your own safety since you will be dealing with live electrical wires. Once its full, it will loop around and start overwriting starting from the oldest recorded data. Use the + or - key to raise or lower the temperature as desired. Connect the provided wires into the terminals. The feed may take a few seconds to load and may take longer depending on the network speed. Tap on + or - key to adjust the temperature. We are here to help! The recordings will then loop around and record over the earliest saved data. Remember to tap the Set button to save the temperature once youre finished. The device has Infrared (IR) night vision built right in. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. However, the burglar will not be able to use the device since its still linked with your Momentum account. Tap the first tile (top left corner tile) to choose the mode. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. Any cameras on your account above the limit supported by the subscription will automatically be placed on the Lite plan. Email: help@momentumcam.com. 3) Connect to Axel's Wi-Fi access point. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. Tap Set to lock the desired temperature. This is mainly cause by the camera/PIR sensor angled too low. This can be helpful in different seasons when you want to frequently use the thermostat. 3. Tap it again to turn it off. Follow the prompts in the app to create your new Momentum account. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. Make sure you have strong internet connection. Yes, it has IR (Infrared) Night Vision. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. B. Press the Add tile and select your device from the list. If no, it could be due to a weak network signal or the device itself is defective. There could be several reasons. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. Select you System Type. Is your thermostat far away from the router? If there are wires, then the Knok is likely to work with your system. a. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. Your Momentum App is brain center for everything you might want to do with your device. - Make sure to lock the bracket before closing the rubber cap again. In order to function, the device must be directly connected to a power source. Once the card is inserted in the camera, the app will detect that its in the incorrect format and will allow you to reformat it directly to the proper FAT32 format. Please note that delays may occur around holidays. Android Momentum App Link (Google Play Store). Right now, Windows-based phones are not compatible with Momentum. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. Select the camera that you want to view and enter the live view camera screen. Why is my Momentum camera not connecting to Wi-Fi? Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. There could be several reasons. Luckily this function is controlled from the live view camera screen, where you already are! The device will then restart. Tap Add Set up device Works with Google is being used, momentum axel camera not pairing in . The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. Dont worry this is pretty standard for most home WiFi routers these days. You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Here are some options for resolution of the problem: 1. Take everything out of the box and make sure you have all of the parts. It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. Yes! Download the App for your specific Momentum product, create a new user account, sync, and youre set to go. You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. Here you will see that there are three separate zones, which can be activated/deactivated simply by tapping on the zone(s). 1) Turn on Privacy Mode for your camera. a. Yes, you may also do that as well while viewing the selected recording. Login to the Momentum Smart Thermostat app and select your thermostat devices tile to enter the Control screen. However, you may use one if you want for additional backup storage. This function is controlled only from the live view camera screen. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. Make sure your mobile device is connected to the new Wi-Fi Network. Momentum Axel HD Smart Home Security Camera. 2. This is most likely related to a pairing issue: SAVE THE RECEIPT! Yes you can! 1. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. Of Course! Of course! The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. You can also change the size of the tiles if you want to have some larger or smaller than others. If have a micro-SD card recording: 1. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. For the Momentum Axel, you may also use a 5GHz network and router. Select Garage Door Controller camera tile to enter the live view screen. This is most likely related to a pairing issue: From the live view screen, tap the settings icon at the top right corner. Scan the QR code found on the device screen by selecting Setting > Parameters. Select Settings. Select your device from the list. The burglar would not be able to use the device to access your account. b. Press the Add tile and select your camera from the list. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Youll need it to claim the device under our free one-year warranty. Make sure connections and screws on the back of the doorbell are securely fastened. It does not have desktop support. If youre still unsure about any part of the process, please contact a licensed electrician. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. 1. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. A. Forum Yes! Message Us. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 64 GB and is at least Class 4. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. You should hear a clicking noise if inserted correctly. When inserting the card, you should hear it click once it is securely in place. SAVE THE RECEIPT! No problem! You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. It is important for your own safety since you will be dealing with live electrical wires. If you think you are missing a part, please contact our Customer Service Team: Of Course! You do this by matching the box contents with the list of Whats in the box on the side of the box! Make sure your mobile device is compatible. 1. Hold the phones camera over the QR code. 1. Please follow the instructions provided in the Quick Start Guide and Manual. Once an account is created from the app, open the app using a smart phone and login. Robbi 1080P HD Smart Home Security Camera. You may also get an alert in the Momentum app that your micro-SD card is about to be full. Use your router admin to forward port 8001 and you should be good to go. a. Remove the jack, turn off the headphones and turn them on again. 4. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) ii. 3. 3. Yes! 4. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. Yes you will! 2. Are you having problems pairing your camera? You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. Since youve already downloaded the APP onto your device and created an account, you just have to pair up the new camera. These Videos might help. Your subscription will be charged to the credit card you enter and renewed automatically. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. a. You can begin saving your cameras video history and activity after pairing the camera to your account. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Make sure youre scanning the correct QR code from the thermostat screen. Here are the 4 easy steps: 1. Yes, and depending on your wall material you may need to include additional anchors when installing. Selecting this button will take a photo from your Knoks camera. From the dashboard, tap on Pair Device icon. Select Settings, then select the thermostat you want to delete. From the Aria cameras live view screen, tap the settings icon at the top right corner. Shipping to all states in the U.S. is free. b. On the back of the camera you will find a Reset button (lower right side). Equipped with an HD 720P resolution camera and enjoy it on your iPhone, iPad, and touch. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. Check to see if you have the latest firmware version on your camera or other device. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. i. You should hear a sound play that the camera is ready to connect. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 1080p: 4GB = 4.5 hours Tap the button again to stop recording. Check that you are in an area with strong WiFi signal. There will be a new garage control tile for the second door on your dashboard. 1. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. Make sure you have a rule created to schedule your recordings. You can also access rules from a tile on your Dashboard that says Rules. Youll find the TRIGGER function within the menu of each Rule you set. Mobile device (Android or iOS) Timing allows you to set temperature schedules for any time of the day of the week. 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