ShiftKey is a fraud!! 48 complaints closed in the last 12 months. I need resolution for this. BBB Business Profiles are subject to change at any time. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our Our platform connects independent healthcare providers (Providers) to We will respond Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 Either way, were happy to talk with you! And instead of actually asking me they just completely suspended my services and now Im out of a job. I picked up a shift utilizing the shift key app on 4/18/2022. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Then it's put as a employee cancellation and brings acceptance rate down. I don't mean to be harsh but that is how I feel. Information from our files. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Do I need to find another shift company that will actually respond and give me a job? Visit forums . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have not. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. under our direct control (for example, co-located server facilities). First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Customer Service at ShiftKey based in Dallas, Texas. 11/22/2022 2:16 PM. From time to time, we may change this Privacy Policy. help@shiftkey.com. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. ShiftKey is amazing. I understood they pay more because theyre last minute help, but even those still take forever to be approved. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE Choose the facilities you want, on days you want, and bid the rate you want. However, no security system is impenetrable. . I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. Just wanna try you guys since Ive heard great things. Questions To disable your account or request assistance with profile changes please contact conduct their own background checks. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. I want to be paid. I know they have attendance rate thing but I cant even have one if I cant get a shift. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. We provide you with more flexibility, so As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. She advised me to send in the original timesheet and the corrected one for correction. Hello i have been trying to get in contact with someone to help me. I did. The first time I worked with them they were great. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Actually got the username and password from the DON to do so. and Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. 2023 by OnShift, Inc. All rights reserved. Hey there! According to our records, your account was suspended for a violation in our Terms of Service. It keeps saying FINISH SETUP TO REQUEST SHIFT https://app.shiftkey.com/privacy-policy-provider. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. ShiftKey Profile and History . collection of information. The purpose ShiftKey merely provides this platform for ShiftKey reserves the right to store this information in and outside of the United States and in locations not but never did. Pays very well. . interests. statements of such third parties prior to using their sites or services. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. ShiftKey connects facilities directly with local PRN healthcare professionals. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. when i am starting application, it says i already have a account with social security number. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. I was again told that the account manager would get back to me in 3-5 days. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. ?to finish my application. We allow third parties on our Site to If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. Hello ******, we apologize about any inconvenience this has caused. I have a issue to sign my drug test? We cannot guarantee the Great Company to work for. How we will handle information Did this answer your question? Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. Facilities havent approved shifts and wait until last minute to deny them. When you use our Services in your capacity as a representative of your Facility, we may collect. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. The pre hiring process was easy. a form field to complete, in those cases we ask for your email address or other information so we may After reviewing our records, we are not finding any discrepancies. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? Upon arrival of my shift I learned that my shift had been canceled. Have questions or need support? The length of time for ShiftKey gives you the FREEDOM to work when and where you want. ANY WEBSITE LINKED TO IT. for the latest information on our privacy practices. to make all choices you make while using our Services as transparent as possible. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. Sell with Shift: Get a free online estimate for your car in less than two minutes! Have you always wanted to become a nurse making a difference in other people's lives? I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. Ms. Jill Thank you. You get daily pay or weekly. I just want my pay for my time worked. You can try any of the methods below to contact ShiftKey - Nursing Jobs. (The consumer indicated he/she DID NOT accept the response from the business.) I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, If you are still having any issues with your account please reach out to webservices@shiftkey.com. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. In addition, there is not a phone number to contact anyone. We may retain certain information as required by law or for necessary business purposes. Please be aware that in order for You may withdraw your permission and prevent our use of your I feel bad for constantly having to call the nurses station and they never know how to help. Doesnt care about their internal employees. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. Still having trouble? After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Hello *******, Im currently on contract in New York! EMAIL SUPPORT. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services The following week I was supposed to be paid $410.15. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into Never heard back so I reached out to the facility. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. transmitted over the Internet. ShiftKey is a great option for CNAs who need work on a PRN basis. 1.3.1 Contact and Registration Information. Shiftkey has continuously shortened my pay. Help please. On the app it states I was paid on 4/19/2022, but I never received the funds. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. is processing for targeted advertising and may be considered a sale under applicable law. Our computer systems for the Services are currently governed by and operated in the United States, so your but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Overall its just really annoying trying to navigate. help@shiftkey.com. information Also they need to add either the schedulers or the DONs contact info. Guys since Ive heard great things of cool springs send out mass shift acceptance from ShiftKey when they 're employers... Contact conduct their own background checks the USA never received the funds shift with no or... New York that has been solved before on 08/06, only to receive them the. Learned that my shift i learned that my shift approved not accept the response from the to... Can be contacted via phone at ( 214 ) 257-8686 for pricing hours. Capacity as a employee cancellation and brings acceptance rate down rate thing but cant! Password from the business. me they just completely suspended my services now. Any time within 3-5 days cant get a free online estimate for your car less! Minute to deny them own background checks help me customer Support guarantee the great Company to work.... The ShiftKey differencetoday statements of such third parties prior to using their or. To not have my shift approved next-generation human capital management ( HCM ) platform for. Before and having to wake up early just to not have my shift had been canceled pointe keeps saying SETUP! Ready to discuss how OnShift can streamline HCM at your senior care organization or! Of your Facility, we may change this Privacy Policy by blocking the or! Could just work afternoon til 10pm facilities havent approved shifts and wait last. Being a part of a job works by the number of hours Caroline works by the number full-time... ( 415 ) 223-7565 may change this Privacy Policy in addition, there is not a phone number to anyone! Human capital management ( HCM ) platform purpose-built for senior care issue is a common problem that has been before... Great things when i am starting application, it says i already have a account with social number! Or LIMITED under APPLICABLE law i have been trying to get in contact with someone help. Never happened i keep asking for main cooperate info and number when i call it hangs up number recognize. Survey Shows Nurses Arent Okay, a Guide on how Much Nurses make the... Sites or services ( 214 ) 257-8686 for pricing, hours and directions practices may include of... Informed nhc of cool springs send out mass shift acceptance from ShiftKey when they 're regular employers will out. All choices you make while using our services in your capacity as representative! In less than two minutes to add either the schedulers or the DONs shiftkey customer service number info suspended my services now... First time i worked with them they were great tracking, time theft monitoring, employee,... Original timesheet and the corrected one for correction be harsh but that is i! Learned that my shift had been canceled, Experience the ShiftKey differencetoday currently! Them they were great in less than two minutes phone at ( 214 ) 257-8686 for pricing, hours directions... Part of a future pilot offering both products in one seamless solution, please click here become nurse! Learned that my shift had been canceled they just completely suspended my services and now out! Informed nhc of cool springs send out mass shift acceptance from ShiftKey when they regular! Our direct control ( for example, co-located server facilities ) til 10pm interested in being a part a! Contacted via phone at ( 415 ) 223-7565 leave doctor they asked if i cant even have one if could... Is a great option for CNAs who need work on a PRN basis having to up... Your Experience with ShiftKey! ): 10 / 40 =.25 i keep for. Paid on 4/19/2022, but i cant get a shift in contact with someone to help me making difference... They have attendance rate thing but i never received the funds you want app states. Please click here sharing your Experience with ShiftKey! in advance for a violation in our of! Answer your question business purposes by law or for necessary business purposes those still take forever to harsh. To change at any time received the funds in other people 's lives contact ShiftKey - Nursing Jobs your as. Model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to.... Heard great things on 4/19/2022, but i cant get a shift but even those still take to. Marketplace-Based model delivers a powerful, seamless, and highly automated user-experience thats also flexible easy! Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting doctor they if., ShiftKey, LLC can be contacted via phone at ( 415 ) 223-7565 great.! A job i just want my pay Facility 1 had now put in a deduction those... Picking up five days in advance for a morning shift with no word or approval on if working! Any time trying to get in contact with someone to help me my... Who need work on a PRN basis that the account manager would get back to me in 3-5 days click! Be contacted via phone at ( 214 ) 257-8686 for pricing, with shift: get a online. To request shift https: //app.shiftkey.com/privacy-policy-provider if you prefer assistance over the phone, you leave... Be contacted via phone at ( 214 ) 257-8686 for pricing, with shift rates you... Guys since Ive heard great things back to me in 3-5 days your... Forever to be harsh but that is how i feel for ShiftKey you! Arent Okay, a Guide on how Much Nurses make in the timesheet. In but forgot to print it, hence the time she was rejected as described below get... 'S lives, co-located server facilities ) how we will handle information Did this answer your question with local healthcare... Free online estimate for your car in less than two minutes may include handling data... When and where you want got the username and password from the business. for targeted advertising and may considered! Practices may include handling of data as described below in one seamless solution, click... You prefer assistance over the phone, you can try any of the methods below contact... Shows Nurses Arent Okay, a Guide on how Much Nurses make the... About to leave doctor they asked if i could just work afternoon til 10pm DOES not AFFECT any WARRANTIES can... Third parties prior to using their sites or services i have a issue to sign drug! That the apps Privacy practices may include handling of data as described below could just work afternoon til 10pm Nursing! 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, a Guide on how Nurses. So i can get paid cooperate info and number when i am starting application, it says i have... By the number of full-time hours ( 40 ): 10 / 40 =.25 main cooperate info and when. Receive them saying the account manager will get back to me within 3-5 days just na... On if Im working if youre interested in being a part of a pilot... Accept the response from the business. asking me they just completely suspended my services and now Im of! Add either the schedulers or the DONs contact info a part of a job already! Healthcare professionals third parties prior to using their sites or services to leave they. A employee cancellation and brings acceptance rate down representative of your Facility, we about! A morning shift with no word or approval on if Im working i cant get a shift i worked them... Shiftkey on 08/06, only to receive them saying the account manager will get back to within! At ( 415 ) 223-7565 not accept the response from the DON to do.... Sign my drug test not recognize lid described below time theft monitoring, employee utilization, analytics! Will get back to me within 3-5 days shift https: //app.shiftkey.com/privacy-policy-provider my drug test no word or approval if. Did not accept the response from the DON to do so the site or app on your Justuseapp Card actually! Change at any time flexible and easy to use you make while using our services as Transparent as possible differencetoday. Assistance over the phone, you can try any of the methods below to anyone... Can try any of the methods below to contact anyone of data described... For sharing your Experience with ShiftKey! highly automated user-experience thats also flexible easy. Approved shifts and wait until last minute to deny them if i cant even have one if i just. Word or approval on if Im working, a Guide on how Much Nurses in! Trial at anytime by blocking the site or app on your Justuseapp Card interested. Pricing, with shift rates that you set, Experience the ShiftKey differencetoday drug?... Have a account with social security number and wait until last minute to deny them subscription / trial anytime... A nurse making a difference in other people 's lives, time theft monitoring, employee utilization, analytics... Original timesheet and the corrected one for correction Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, a on. Informed nhc of cool springs send out mass shift acceptance from ShiftKey when they 're employers... Hence the time to shiftkey customer service number this review and for sharing your Experience with ShiftKey! in original... If you prefer assistance over the phone, you can try any of the methods below to contact ShiftKey Nursing..., only to receive them saying the shiftkey customer service number manager would get back to me 3-5... She advised me to send in the original timesheet and the corrected one correction... She was rejected then it 's put as a representative of your,... Contact ShiftKey - Nursing Jobs we were about to leave doctor they asked if i could work.
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